Service image

RETAINER PROGRAM: 120hrs for whatever you need

$8,500
excluding 5% platform fee
20 days
turnaround

Other design service

//. BEFORE WE START

1. Feel free to request this Service, but please *do not* secure payment on the auto-generated invoice. I am selective in the projects I take on. Let's discuss first.

2. Please only request this Service if you're serious about working with me. I'm not interviewing for a position or seeking advice on my process. My portfolio is proof of my capabilities.

3. I can only connect via video call to clients who have secured funding on 1-to-1 projects. I get too many inquiries otherwise. Please explain your project first in text. If I accept and payment is secured, we can then connect via Zoom or Meet, if you prefer to work that way.

//. THIS SERVICE

With my retainer program, you get special access to me as a designer. Infinite revisions, infinite concepts. There is no ceiling. Only the time you pay for, which I will use for whatever design task you need.

The Service offering is 120 billed hours, which can be used in one month (maximum of 20 days — 5 working days a week — at 6hrs per day), or any time within one calendar year of securing payment on the project.

This service is renewable monthly for clients with more extensive needs. The limit of 6hrs per day is negotiable, depending on scheduling. There is no rush project surcharge.

Client needs often vary over time. Sometimes there are crunch moments where a lot of tasks need attention. At other times there are periods where nothing needs to be done. Unused hours don't cost you anything. You can keep me close at hand for the times you need me, and get value for money by paying only for design hours spent.

All hours are tracked with Timemator, with regular updates given on hours used and hours remaining.

If you’re ready, let’s get to work.

Example tasks:

— Logo design
— Business cards
— Letterhead
— Envelopes
— Trade booths
— Brochures
— Pitch decks
— Posters
— Corporate art
— Social media templates
— Social media covers
— Copy editing
— Brand consultancy
— Brand strategy
— Design direction

//. ABOUT ME

10+ years experience as a designer, working with hundreds of clients. Distinctive vision. 15+ years experience as a senior editor with Egypt's flagship broadsheet. Formal qualifications: BA (1:1), MA (Distinction) and PhD. I have taught in universities on four continents, including Brown University as a Fulbright scholar. Resident in Cairo 23 years.

//. WHY WORK DIRECT?

Here’s the truth: Contests are a terrible way to source design. Why? Because designers don’t have time to invest when they work for free. You will get 5% of their mental energy at best, recycling existing designs without pause or thought. It’s Whac-A-Mole. In direct projects, where funds are secured, you get 100%. You get a designer invested in your company, its story, its strategic success, and its image. If you care about your company, work direct.

What you will get

TERMS & CONDITIONS:

Clients indicate that they agree to the following on securing a given project invoice:

— Secured payments are non-refundable. For any reason other than the designer's failure to meet the service terms described above, no refund will be issued and no rights to any work done within the project will be transferred. In the event of a full or partial refund initiated by the designer, the client accepts that the project was not completed and waives the review of the project. Honest reviews for completed projects are welcomed.
— Given the nature of this Service offering (a balance of 120 hours of design work that can be spent by the client when he or she has design work needs), all invoices must be secured and released at the outset. Hours used will be tracked using Timemator app, with regular updates given of the time used up and the time remaining.
— The 120 hours will be valid and redeemable for one (1) calendar year. Any unused hours after one calendar year will be forfeit.
— I retain the right to reproduce, publish and display deliverables from 1-to-1 projects in my portfolios, websites, and other media or exhibits for the purposes of recognition of creative excellence and/or professional advancement, and to be credited with authorship of the deliverables in connection with such uses.
— Private or stealth projects will be considered but must be agreed in advance of securing payment on the project. Private projects are charged at a 25% premium on top of the price of the project.
— Final files are print ready in CMYK color scheme. All fonts are converted to outline. Editable source files can be provided to clients that have licensed versions of any fonts used, and where the client has a licensed version of the design software used. As of 2020, I mostly work in Serif's Affinity Suite. Export of editable Adobe Illustrator source files will be discretionary and billed separately.

(Last Updated: 7.25.2024)

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