As a first time user of 99designs, I was somewhat sceptical about the process and the calibre of the designs I would receive. But the money back guarantee made it too hard to refuse. So I embarked on my little logo design contest, not really knowing what would happen. 87 designs later I have my logo and I couldn't be happier. The diversity of designs, ease of use of the site and calibre and professionalism of the designers was almost flawless! There's no question that I'll use 99designs again, I just need my next project!