I am very impressed with 99designs. I was surprised about the number of designs that were submitted (190). Each designer was very professional. They provided great designs. It was difficult to choose just one. Each designer was able to amend designs as per my request and also provided me with alternatives I had not thought about. There was a variety of concepts.
I hope I was fair and tried to be very considerate. When I believed a designer was not on the same page as I, I attempted to respectfully let them know.
I am very impressed with 99designs' contest, voting system, customer service, website, user friendly systems.