Good overall concept in getting design work accomplished. I will probably use the services again even if it is to get multiple concepts for our own designers to work off from. Of course we'll always pay for what we order, as we did with this logo.
This was my first time using 99Designs so maybe I'd extend the contest next time. There were a large number of designs that came in last minute. Didn't really have time to digest and ask for proper feedback to get what I wanted.
It would be great if DURING the contest we could upload sketches of changes we'd like for specific designers so it wouldn't take as long as you try and communicate the changes back and forth.