I really enjoyed working with Zen Zai. The process was pretty simple but just a word of warning, don't put any designs into the trash unless you're absolutely sure you don't want them. I trashed one design and then realized later I liked it and wanted to compare it with others and had no way to retrieve it. So, I recommend just keeping everything even though it will get quite cluttered. Not sure why the process is designed that way but that's due to the site not this designer who was wonderful to work with and gave us a lot of great designs to choose from! I would work with Zen Zai again. Impeccable work.