I had a GREAT experience with this designer! As a first-time author I wasn't sure what the process would be like. Four months after I got the design and made what I thought were ALL of my edits, I finally received a physical proof copy of my book and realized there were many adjustments that still needed to be made. He was very cooperative in making many last-minute changes to the design and I am so happy with the finished product! Overall 10/10 would recommend.