I believe our project was of above average complexity for a 99 designs project because it required interpreting nuanced concepts from one culture for a new project launch in a second culture to a designer from a third culture. Honestly speaking, this resulted in miscommunications and several ups and downs along the way, and there were unexpected delays on both sides that increased the project difficulty level. This can and does happen in face-to-face situations. The fact that we communicated only in writing increased the difficulty level. Garry, however, remained open to communications, was able to bridge the gaps, and ultimately, delivered a beautiful end result. He is highly conscientious and has a very strong desire to satisfy the customer. Thank you, Garry.