Wow! I hope to be able to work with FriendlyLabel again. Eliza pays detailed attention to the brief and arrives with inspiring designs. She then listens and collaborates with amazing responsiveness, professionalism and, as her company name implies, friendliness! I really felt like I had my own design partner. Her work is exceptional.
She is thorough and helpful and will take the time to explain design decisions and even explained the final file versions she shared -- careful to give me all vector formats so that they were ready to go for any printers that might prefer one over the other. She also included a style guides for typography and color.
I can't say enough fantastic things about FriendlyLabel. 6 Stars!!