This designer exceeded our expectations in every way!
There's obviously a lot of experience there because Artizzle anticipated- based on our brief (even though we weren't explicit about it)- that we would need several subtle variations of the logo (changes to colouring, highlighting and 'gloss') to ensure that we would have a version of the logo that would look perfect in a variety of different locations and backgrounds.
Response times to requests were excellent and revisions always seemed to come back to us exactly as we envisioned, so the iterative improvement process was quite straight forward.
And the logo we ended up with is better than we were hoping for. :-)