We were disappointed with the service and communication we received from this designer, especially compared to our past experiences with other designers on 99designs. The designer did not deliver what was specified in the brief despite further requests and showed little to no empathy or flexibility once selected. While possibly fair objectively (giving benefit of doubt), he did not provide the variations that are expected for a logo deliverable and it was simply too painful to even bother asking: https://support.99designs.com/hc/en-us/articles/360029222291-Can-I-present-multiple-logo-variations-in-a-single-Contest-entry. This experience falls short of the high standards we’ve come to expect from top designers on 99designs. There are other designers who offer similar or better quality work but with much better communication and customer care.