https://www.glowing.io/
We are a software company that has developed a web and mobile app for the hotel industry, specifically targeting lifestyle and luxury hotels around the world (more on what "lifestyle" means below).
In essence, our software allows hotels (who are our customers) and their hotel guests to text message each. For instance, if you are staying at a hotel and you need something sent to your room, instead of calling the operator, you can just message the hotel your request. The guest can message using whatever preferred messaging platform s/he prefers (SMS, WeChat, Viber, Whatsapp, FB, etc.), as our solution aggregates the different messaging channels, and sends it to the hotel.