Hi,
Thank you for bringing this to my attention and my sincere apologies that your experience working with may not have been pleasant.
I will strive to make all my future communications to be clearer and more professional.
I have also taken steps to get in touch with the 99designs support team with regards to the issue you have raised in order to get a clearer picture of what could have happened and guidance on the way forward.
Once again, my sincere apologies.
Beryl.
7 months ago