I am pleased with the quality results from this designer. This is the second job that they complete for me. I found that the urgency and speed of communication of the contest was quicker than the regular project. All in all this is fine for me in my business but should I need something quicker I would certainly change the deadline option which is feedback for the user, not the designer. They have always given me what I asked for. The one area I would consider for improvement would be as an expert in the field to give options and choices by expertise rather than be an order-taker. Graphic design is not my area of expertise therefore I would depend on InTuos Pro to guide me through the process with suggestions and options. This didn't happen as often as I would have liked.