I asked this designer to understand the concept behind the cover I required for a novel. She did that even beyond my expectations and produced two designs that ranked in the final five - out of dozens.
She also provided the technical expertise I needed with file types and distributors' requirements.
Most importantly, however, this talented designer was eager to work with her own ideas and mine to arrive at what I consider an excellent collaborative outcome. And that's not just my view; I've lost count of the number of people who have remarked on how impactful the cover is (On the Edge of the Loch).
In summary, this was my first use of 99d, and I could not have wished for a better designer or a more professional experience.
Excellent in all respects.