My experience from working with my designer "American Girl" was Absolutely a Pleasure. My designer was able to take what little ideas i had to offer and developed a log that i LOVE. We worked really well together and "American Girl's communication was outstanding. She responded almost immediately to my questions and struggles. As a matter of fact, the process with 99 designs was not difficult and i am a Thankful and Happy customer. As a matter of fact, each designer that i corresponded to..were very professional and each attempted to satisfy my need. Thank you 99 design and especially, THANK YOU to my winner American Girl. CONGRATULATIONS!! on a Job WELL DONE!!