Experience - 6 years in the industry with hands on experience running salt suites.
Vendors: Over the years we have tested 4 generators and have finally found one that meets our standards of quality and support. High end products catering to The Salt Suite customer.
Knowledge of Customers - With over 40,000 customers in our database, we have an in-depth knowledge of who they are and how to reach them.
Pooling knowledge from franchisees - Everyone shares strategies regularly with marketing and operations. Constantly evolving with a sole focus on The Salt Suite business model.
Hiring: We provide training on our own 'Group Hiring Technique' which helps manager find the right employee in a shorter amount of time. We give you job descriptions as well as recommendations of online hiring websites.
Marketing materials: Professionally designed posters, website, mailers, condition cards, facebook ads, business cards, rack cards, trifolds and more (see attached)
Shared Social Media: 3 facebook posts per week, 1-2 shared constant contact email newsletters, weekly blog post content, ongoing shared customer photos,
Trusted Brand recognition - 5 proven successful locations, 100's of positive testimonials (see attached)
Site Visits - Minimum quarterly ongoing visits after opening. We meet and discuss where there challenges are and how to manage them. Monthly calls and on-call support. Regular sales trainings.
Employee Metrics – We have our own Salt Suite specific method of tracking an employees success. With an employee you need to know if there are good or bad quickly. Tracking closing ratio, products, salary - we provide a detailed baseline and and incentive guidelines.
Employees: Detailed manual on the front desk sales associate position with everything an employee needs to know to run the day to day successfully.
Manager Checklists: Weekly Task list, employee training scripts, Detailed Monthly Performance Goals Spreadsheet, Employee Commission Reports with employee goals and recommended bonus structure.
Up to date paperwork: All the paperwork needed to run the store smoothly: Questionnaires, membership enrollment forms, termination forms, Sign in Sheets, inventory, shared notes platform on the cloud and free scheduling software.
-We provide a demographic report with key local factors and how they compare to our current locations.
-2 weeks of training on the following: booking software, day to day operations, sales, customer service, inventory, accounting, marketing, ongoing sales training
-We help you design the layout and recommend an architect.
-On-call pre-opening support.
-30 page equipment list containing everything you need inside your store.
Salt Room Construction: We have a streamlined plan designed to save money and still provide the ideal aesthetically pleasing environment along with optimal healing benefits. We provide instructions on how to build each salt room saving you thousands of dollars on unnecessary upgrades. We visit you during this process and oversee the final stages of salt application.
Please ad this somewhere in the presentation:
"As a franchisor our primary goal is for your facility to be successful from construction and ongoing. We succeed when you succeed."