Vine Vault is a wine storage, delivery and concierge service that provides high-end, white-glove care for wine enthusiasts, collectors and businesses. We focus on the “appreciate” part of wine appreciation; in terms of customer service, of sharing a genuine love of wine, and in terms of providing the absolute best environments to allow those wine investments to flourish.
While most wine storage facilities focus mainly on secure warehousing and locker price, Vine Vault’s key differentiator is the ability to provide complete protection throughout the entire experience (transport, hand inspections and packing, state-of-the-art facilities, insurance services, inventory and cellar management etc.) while providing the customer numerous ways to enjoy their investments (private tasting rooms, member community access, private auctions, online and mobile portfolio management and information, etc.).
We have 2 target audiences: the individual wine collector, and fine dining establishments who procure wine. The individual wine collectors are both male and female, between 30-65 years old, who are sophisticated, affluent, cultured and ambitious. The business customer is the person who is in charge of selecting and purchasing wine for their establishment, and is likely a wine enthusiast personally.