Here is how I envision some of the sections. I know this seems like a lot, but it's complete and will make your job a lot easier so there aren't a ton of fixes. :)
Header – Will contain logo, catch phrase (Safe. Secure. Results), our telephone # (I will provide later) and a button for ‘Chat Live With a Representative’. Take some liberties with how you decide to lay the header out. Header will also contain a small Spanish flag to let people know the site will be coded in Spanish as well. I will be coding this site for a lot of languages, so if you speak a second (or third) language and you do an awesome design, that will put you to the top of the contest.
Footer – Footer will contain all the normal stuff. Will contain contact information, all of the social media buttons (Facebook, Twitter, Instagram, Pinterest, YouTube, LinkedIN).
The body of the website needs to be friendly and easy to navigate. The colors you see in our logo do not have to saturate the whole page. We don’t want a site that is all blue, or a site that is all white. We like the use of fading in some of the colors as well as some of the border and background colors.
The site needs to be crisp.
It needs to have good contrast.
It needs to make people feel good about being here.
There will be an explainer video that we are making which will go in the upper part of the body of the website. Its going to be about the size of a native YouTube video playing on YouTubes website… Maybe a little larger.
To access our service, this website will connect through a customer portal, so there needs to be a section at the top, maybe to the left or below of the video, to ‘Enroll’. This enrollment section you would need to have a box for:
Telephone # (Not required)
There would need to be a button for [Click to Enroll]
In the middle of the body of the page, I would like to add something like a a WorkFlow of what we do. Maybe use some 'cloud' style graphics so people realize it's all done online and on our end.
Step 1, Enroll Above. This will take you to your customer portal where you can provide additional information to help move you along-
Step 2, You will select from our national list of Collection Agencies, updated daily, that you are currently receiving calls from-
Step 3, Verify the information is accurate (IE: Who you are disputing, who is calling, etc)-
Step 4, Click Submit to process your information-
Step 5, Submit Payment to complete your order-
Step 6, Get confirmation and begin tracking your calls!
Beneath that, we will need sections for the following:
To explain what it is we do.
A section ‘about us’.
An FAQ Section.
These sections need to be able to collapse/expand if necessary, but need to be the same size obviously when collapsed. Need all of the information to fit and be easily readable. The ‘expand’ button needs to be obvious.