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create an academic poster for IU School of Medicine
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Medical & Pharmaceutical
medical education professionals
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infograph poster 24"x36" communicate text, pie charts and statistics: INTRODUCTION Within Riley Hospital for Children at Indiana University (IU) Health, not all physicians, residents, nurses, pharmacists and pharmacy techs were aware of new quality and safety initiatives related to medication errors, accidental injury, falls, and error in administration/operation. IU Health Physician Leadership, the IU Health Center for Physician Education/Academic Affairs, and Indiana University School of Medicine Continuing Medical Education (CME) partnered to develop an initiative to communicate new safety initiatives to healthcare professionals on how to apply these measures. The faculty course director for this project was Michele Saysana, MD, Medical Director for Quality & Safety at Riley Hospital for Children at IU Health, Planners include Center for Physician Education Supervisor of Program Delivery AHC Maria Simon, BSN, RN and Program Manager Jason Dixon, MA, and Kim M. Denny, MS, Assistant Director for Education and Quality Improvement at IU School of Medicine CME. This practice gap was assessed via audits of quality assurance data, survey of the target audience, and supported by peer-reviewed literature. It was determined that because not all healthcare professionals were aware of the new quality and safety initiatives on error prevention, these measures were not being implemented consistently. A need was identified for learning to ensure that measures were applied resulting in patient safety and the highest of quality care. The expected outcomes are that 100% of physicians and residents in Riley Hospital will have knowledge of both the new safety and error prevention practices and be able to apply in practice per hospital policies (Moore’s Level 5 – Performance) and reduction of Serious Safety Events metric data to measurement of zero incidence (Moore’s Level 6 – Patient Health). METHODS This initiative was accredited for AMA PRA Category 1 Credit(s)™ for physicians, Nursing CEU, and Pharmacy CE for Pharmacists and Pharmacy Technicians. This instruction was designed based on principles of adult learning as a series of live, interactive sessions in a blended learning approach with Q&A to generate feedback, participatory small group discussion, video engagement, and audience problem-solving exercises. The training was held during 37 sessions between March – December 2014. Potential barriers identified in this activity were information overload and time constraints due to patient care obligations. This activity was designed to overcome these challenges by streamlining content to ensure transfer of learning of the “need to know” information. OBJECTIVES Apply the knowledge of new quality and safety error prevention initiatives and hospital policies; describe the key performances indicators of a patient safety culture; discuss the 3 ways humans make errors and the baseline frequency distribution for each error type; apply error prevention and behavioral expectations; practice behaviors for error prevention. 47 = # of sessions held in this series of live courses on "Error Prevention Training" 1396 = # of attendees awarded CME credit 920 = # of attendees completing evaluation 66% = return rate credentials of attendees: 43% RN, 40% Other, 11% MD, 3% PA/NP, 3% PharmD/RPh, 1% Pharmacy Tech The program provided supporting material or tools which are helpful to my practice 56% Agree, 21% Neutral, 15% Strongly Agree, 7% Disagree, 1% Strongly Disagree Professional organizational core competencies addressed by this program: 92% Quality Improvement, 84% Patient Centered Care, 66% Evidence Based Practice, 63% Interdisciplinary Teams, 40% Medical Knowledge, 29% Informatics Based on your participation in the program, which of the following do you expect to improve? 64% Performance, 62% Knowledge, 62% Patient Outcomes, 51% Competence What barriers do you expect to encounter in implementing these changes? 40% None, 28% Resources - economic, 24% Lack of time to counsel patients, 20% Patient Compliance, 16% Resources - equipment, 10% Policy issues, 9% Other, 6% Lack of opportunity (patients)
Kim M. Denny, MS, Indiana University School of Medicine, Continuing Medical Education; Maria Simon, RN, Indiana University Health; The Center for Physician Education; Jason Dixon, MA, Indiana University Health; The Center for Physician Education; Michele Saysana, MD, Medical Director for Quality & Safety, Riley hospital for Children at IU Health
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