Bold E-Playbook Cover Design for the Service-Minded Business Leader

THE SERVICE CULTURE PLAYBOOK: Winning Business Strategies for Creating High-Performance Teams & Lifetime Customers

Giji Mischel Dennard

Owner, author, speaker, and chef for WELL fed Resources, Giji Mischel Dennard has over 15 cumulative years of providing and training exemplary service in retail, restaurants, and residences on the East and West Coasts. Her mission is to help individuals and businesses be WELL, live WELL, and eat WELL.

This playbook focuses on presenting eye-witness accounts which reveal the attitudes and behaviors which either promote or destroy a service culture, then offers a series of strategies/plays to build consistently high-performing teams and win customers for life by curating a service culture.

Adult business owners, especially in service-centered industries; professors in schools of hospitality

My business brand colors are gold #bc892e and gray #878681, so if you can work those into the text colors or as accent colors, that would be great -- not pinks, but the plum, purple end of that spectrum might work well with the gray and gold