For almost every design so far, I am hoping to direct the reader more clearly from top to bottom. I want something where the reader will naturally gravitate to the top box, then have his/her attention directed downward each step; I don't want them to have to look around to figure out what we are trying to say. The sequence from top to bottom is the critical sequence, with the diversions to the side being simple sidebars that should not dominate the reader's attention. On another general note, I don't want our logo or the BBB logo to distract from the body of the document.

BBB logos can be downloaded at http://www.la.bbb.org/SealProgram.aspx

So sorry I made an error in the mockup. BOTH boxes "75% contacted" and "90% intakes completed" should have a left arrow pointing to "Consider highest volume IMS leads". Also, the arrow pointing right from "90% retention rate" should be deleted.

Also on design 6 and others, the zip code has a typo. The correct zip code is 96815

prefer white background
prefer the lines "100 leads" "75 contacts" etc to stand out more
prefer the line with $51,200 to stand out more
prefer to graphically show that the 100 leads get whittled down to 16 settlements
I like the red color for the "consider acceptance guidelines.." section (conveys an alert), but other color schemes are not communicative of anything. Looking for some creative communication in the choice of colors, shapes, sizes, etc.