So you’re thinking about launching a Gold Contest on 99designs and are curious about the service you’ll receive from your dedicated account manager?

Great! You came to the right page.

-Immediately after launching your contest, you’ll receive an email from the account manager team which will flag us that your contest has been successfully launched.

-Early on in the contest we’ll reach out to you to discuss expectations and review your design brief.*

-Your account manager will be available to answer questions via email or phone from 8am-5pm M-F PST (We’re located in San Francisco!).

-You’ll receive priority support above all other contests.

-We will check the status of your contest daily.

Finally, we’ll reach out to you towards the end of the contest to see if you have any final questions, and to see you’d like any guidance in selecting your final winning design.

*If you launch a contest on Saturday or Sunday, our first contact and brief review will most likely occur on Monday.