Help / Providing feedback

What are private messages? How do I send or read a private message?

Private messages are messages exchanged between members of 99designs on our site. They aren’t public, like design feedback is—no one can see them but the customer and the designer.

To send a private message, click on the designer’s name to get to their profile. Then click on the Send message link next to their name.

Note that a designer can’t originate a private message exchange with a customer during an active contest.

To read any private messages addressed to you, click on the envelope icon in the top right-hand corner of the site.

If you have any unread messages, this link will show the number of messages waiting for you.

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