Site outage

We are having a site outage due to a strange software bug. We are investigating the issue at present, one of the symptoms is emails being repeatedly sent in some cases. Thanks for your patience guys and we are extremely sorry for the inconvenience.

Lachlan Donald
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26 Comments

  1. Lachlan Donald

    This is actually the same issue that has caused a number of recent issues. We should have it fixed and things should return to normal shortly.

    Reply May 30, 2008 at 11:13 am
  2. Lance Fisher

    The site is noticeably faster now. Maybe it’s because less people are on, but thanks for getting it back up.

    Reply May 30, 2008 at 11:20 am
  3. Lachlan Donald

    I can attest to the fact that there certainly aren’t less people :)

    Reply May 30, 2008 at 11:50 am
  4. sean

    this site has been very glitchy lately

    Reply May 30, 2008 at 2:58 pm
  5. Lachlan Donald

    Thanks for your feedback Sean.

    Reply May 30, 2008 at 3:11 pm
  6. Brodaigh

    Have not received activation email.
    Maybe your contact form is not working either?
    Have drawn logo for competition and would like to enter it before it closes, thanks.

    Reply May 30, 2008 at 3:31 pm
  7. Paul Annesley

    Hi Brodaigh,

    We put the emails on hold to prevent any further duplicates – it’s under control now, and I’ve just released the queued up emails.

    There’s a small chance that a few emails sent about 6 hours ago wont make it through, but the bulk of them should have reached inboxes by now.

    Thanks for your patience, everyone.

    Reply May 30, 2008 at 3:49 pm
  8. BombardierBob

    The Site is still acting glitchy from the posting of designs that never appear to the endless image loading
    of entries on a page to the multiple email copies received. I look forward to seeing it fixed soon.

    ~Bob

    Reply May 30, 2008 at 4:16 pm
  9. Lachlan Donald

    Any examples you can point us to Bob? URLs help.

    It’s possible you got a few duplicate emails that were already in transit when we fixed the problem.

    Reply May 30, 2008 at 3:21 pm
  10. Brodaigh

    Got’m now. Thanks!

    Reply May 30, 2008 at 3:23 pm
  11. Paul Annesley

    Hi Bob,

    These problems should be fixed…
    Can you post a link to a a page which is giving you trouble? E.g. with endless image loading.

    Thanks,
    Paul

    Reply May 30, 2008 at 3:26 pm
  12. Joe

    http://arrowbranding.com

    I don’t know what the deal is with everybody getting all these duplicate emails. It took two days just to get ONE and that was my member confirmation email…don’t those usually come in seconds?lol Anyway, sweet site. I look forward to spending some time here.

    Reply May 31, 2008 at 4:21 am
  13. BombardierBob

    Ok thank you 99designs for blowing up my mail box today I received 1,212 emails this morning here. Wow I think it was pretty much an over kill glitch or something.

    ~Bob

    Reply May 31, 2008 at 4:24 am
  14. Nadia P

    Problem with message count… once messages are viewed, the count at the very top of the page will clear the number read, but the message count near the ‘credits’ does not clear.

    Also not sure whether all emails are coming through. A couple of PMs showed up in my list, but no email notification ??

    Reply May 31, 2008 at 6:57 pm
  15. Nadia P

    Disregard above – seems to have fixed itself.. without having to logout or back in again…

    Reply May 31, 2008 at 11:42 pm
  16. psygn

    Are we having another site outage? The site seems very slow and unresponsive for the past 10-15 min.

    Reply June 2, 2008 at 9:13 am
  17. psygn

    Issue seems to have resolved now.

    Reply June 2, 2008 at 9:18 am
  18. Joe

    I think it’s time for a new post?

    Reply June 4, 2008 at 2:03 pm
  19. Josh M

    Yeah website appears to be down again.

    Reply June 5, 2008 at 2:23 am
  20. articulitedesigns

    aww man. site is down. and explanation would be cool:)

    Reply June 5, 2008 at 3:00 am
  21. Nadia P

    Not sure where to keep posting possible bugs :-)

    Today received for the first time 2 *winner* notification emails. Usually (very sporadically) I would receive an email if I were the winner.

    This was a real suprise and the wording of the email was good too ;-) However, on checking my lists, 2 other contests had declared winner, but no emails were sent.

    Are these emails based on when the contest ended?
    It appears if a contest is weeks old, there is no email being sent even if YOU are the winner or someone else is.

    Clarification would be great thanks.

    Reply June 11, 2008 at 11:08 pm
  22. Lachlan Donald

    Hmmm, thanks for the heads up Nadia, will look into it.

    Reply June 12, 2008 at 9:48 am
  23. Nadia P

    Hey guys,
    there still seems to be a problem with contest win emails coming through if a contest was ended more than a few days ago( ending maybe a week +?)

    Reply June 23, 2008 at 4:23 pm
  24. Nadia P

    Not sure if there’s been a change, but I’m finding that when I set the view in the contest window (viewing allthumbnails), it doesn’t ‘stick’… I have to keep reselecting my preference (view by time submitted).

    Anything happen to cause this? (didn’t happen before)

    Reply June 27, 2008 at 5:24 pm
  25. Nadia P

    If there’s a better place to post these ‘bugs’ to, please let me know :-)

    Still no ‘contest won’ notification emails being received.

    Are they not being sent out at all? Only email notifications coming out seem to the ‘contest ended’ which in my personal opinion don’t mean much and could probably be discontinued, I’d much prefer to have the confirmation of a winner being announced than any other notification.

    Reply June 28, 2008 at 1:36 am
  26. huisstijl ontwerpen

    Hrmm that was weird, my comment got eaten. Anywho I wanted to say that it’s nice to know that someone else also touched on this as I had trouble finding the same information elsewhere. This was the first place that helped me understand this. Thanks.

    Reply March 6, 2010 at 5:47 am

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